Returns & Exchanges
At IslandShine, we want your home to glow with satisfaction, which is why we offer a 30-day return policy on all our coastal-inspired decor and furnishings. If your purchase doesn't perfectly suit your space, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the items in their original IslandShine packaging, ensuring all protective inserts are in place to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5 to 10 business days.